Waby Saby Therapy Center Cancellation Policy
Our Commitment to You
At Waby Saby, we are dedicated to providing you with the highest quality mental health care. Our therapists prepare for each session and reserve your appointment time specifically for you. When appointments are missed or cancelled with short notice, it impedes our ability to serve other clients seeking support.
The Importance of Consistent Therapy
Regular attendance at therapy sessions is essential for progress and positive outcomes. This policy helps ensure our therapists' time is respected and appointments are consistently available as you embark on your healing journey.
Cancellations:
- 24-Hour Notice: Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to potentially offer the time slot to another client in need.
- Late Cancellations (Less Than 24 Hours): Appointments canceled with less than 24 hours' notice will incur the full session fee.
- Emergency Exceptions: We understand that emergencies happen. We might waive the late cancellation fee for your first occurrence in the event of a genuine and unforeseen emergency. Subsequent late cancellations, even due to emergencies, will still incur the full session fee.
No-Shows:
- If you do not attend your scheduled appointment and provide no notice, you will be charged the full session fee.
Missed Appointments Due to Therapist Unavailability:
- In the event your therapist is unavailable for your scheduled session, no session fee will be charged, and we will work with you to reschedule at your earliest convenience.
Methods for Cancellation/Rescheduling:
- You can cancel/reschedule via phone call or email to Waby Saby Counseling
Payment of Fees:
- Late cancellation or no-show fees will be added to your next billing cycle.
We thank you for respecting this policy and prioritizing your mental health journey. With your commitment and our support, you can achieve meaningful progress towards the life you desire.